Indigo Privacy Solutions

Privacy Policy

Our contact details

Name: Indigo Privacy Solutions Limited
Company ID: 14688687
Address: 3 Plough Lane, London
Contact us: dpo@indigoprivacy.solutions

This privacy notice tells you what we do with your personal information when you contact us or use one of our services.

The type of information we collect

If you contact us through the Contact page or by email, we collect the following information:

  • Personal identifiers – name, email address
  • Employment information – employer’s name, job title

How we get the personal information and why we have it

You are our only source for your personal data. You might provide personal data to us by:

We use your information to:

  • Respond to your query and provide services you might request,

We may share this information with:

  • Third-party data processors who provide cloud hosting services (Fasthosts),
  • Third-party data processors who provide general office services (Microsoft, Google).

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

  • Legitimate interest (Article 6f) – we process your personal data to further our legitimate business interests.

In some limited circumstances, we may be required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

How we store your personal information

Your information is securely stored in the UK and is encrypted at rest and in transit. Access to your information is restricted and controlled.

Your personal data is held for the duration of our relationship. Some personal data may be held until the UK’s accounting record retention period expires (six years from the end of the relevant financial year).

Your data protection rights

Under data protection law, you have rights including:

  • Right of access – You have the right to ask for copies of your personal information.
  • Right to rectification – You have the right to ask us to rectify personal information you think is inaccurate, and to ask us to complete information you think is incomplete.
  • Right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
  • Right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
  • Right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at dpo@indigoprivacy.solutions if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at dpo@indigoprivacy.solutions.

You can also complain to the ICO if you are unhappy with how we have used your data:

Information Commissioner’s Office
Wycliffe House, Water Lane
Wilmslow, Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: www.ico.org.uk

Updated: 10th October 2024.